CUSTOMER CARE

Shipping & Returns

Because shipping your high-performance parts should be as smooth as your launch control.

Shipping Policy

Lethal Performance ships orders via FedEx, UPS, and USPS. Your available shipping options and rates are displayed during checkout.

Note: We will do our best to ship using the carrier you select at checkout. However, carrier selection is not guaranteed and may vary depending on warehouse location, package size, or product availability.

Region Estimated Transit Time
East Coast 1-3 business days
Midwest 2-4 business days
Southwest 3-5 business days
West Coast 4-6 business days

Important: Transit times refer to time in transit after shipment. Some products ship from vendors, and total delivery time may vary.

If you have a deadline (for example, a race or install appointment), call 561-753-8105 or email support@lethalperformance.com to verify stock and shipping speed.

Shipping Options & Details

Expedited Shipping Options: We offer expedited services like 2-Day and Next-Day during checkout. However, ship dates can vary based on inventory location.

P.O. Boxes: UPS and FedEx do NOT deliver to P.O. Boxes. Please provide a physical address.

APO/FPO & Military Addresses: We proudly ship to all APO/FPO addresses. Please select the Request for Quote option during checkout for custom rates.

International Shipping: For international customers, you can order the items through standard checkout. After you have ordered the items, a customer service rep will be in touch to calculate the actual shipping charges through email. Please call or email with any questions!

Free Shipping

We offer free standard shipping on qualifying orders over $199 shipped within the contiguous United States. Some items are excluded, including oversized and freight items and select products. Any exclusions are reflected at checkout.

Route Shipping Protection

Protect your order by adding Route Shipping Protection at checkout. Quick claims. Fast refunds. No stress.

Oversized, freight and special delivery charges

Large or heavy items such as hoods, bumpers, full exhaust systems, wheel and tire packages and some suspension components ship by LTL freight and are charged a flat shipping rate at checkout. That rate covers standard commercial or curbside residential delivery within the contiguous United States.

In some cases the actual cost to deliver an order exceeds what was collected at checkout, including:

  • Residential delivery requiring a liftgate, or delivery to limited-access, remote or carrier-designated extended delivery areas
  • Shipments to Alaska, Hawaii, Puerto Rico, US territories, APO/FPO addresses or outside the United States
  • Orders combining multiple oversized or freight items
  • Items where the shipping rate shown at checkout was calculated incorrectly

If that applies to your order, we will contact you with the additional amount before anything ships. You can approve the charge, or cancel the affected item or the full order for a complete refund. We will not ship or charge the difference without your approval.

Carrier charges incurred after shipment because of an incorrect or incomplete address, a missed delivery appointment, refused delivery or a requested address change are the customer’s responsibility and may be deducted from any refund.

Returns & Refunds Policies

We get it, sometimes builds change.

Order Cancellations

Need to cancel? Contact us immediately at support@lethalperformance.com or 561-753-8105. Speed matters. Once an order is moving, stopping it costs real money, and some of that cost lands on you.

  • After processing has begun: Cancellations may be subject to a fee. This covers payment processing costs that are not returned to us when we refund you, plus handling.
  • Special order, made-to-order, and vendor-direct items: Once we've placed the order with the manufacturer, these may not be cancelable. If the manufacturer accepts the cancellation, any fees they charge us are passed through to you. We'll tell you the exact amount before we process anything.
  • Already shipped: That's a return, not a cancellation. The return policy below applies. Refusing delivery does not cancel an order.
  • Orders we cancel (out of stock, pricing error, etc.): Full refund, no fee.

Cancellation fees are deducted from your refund.

Standard Return Policy:

  • Returns accepted within 30 days of delivery.
  • Items must be brand new, uninstalled, and in original, unopened packaging.
  • An RMA (Return Merchandise Authorization) is required before returning.

Important: Special order items and electronics are non-returnable.

Return Shipping Costs:

  • Return shipping is the customer's responsibility.
  • If you received Free Shipping, the outbound shipping cost we paid will be deducted from your refund.
  • Refused shipments will incur carrier return fees, plus outbound costs if applicable.

Address Corrections: If an incorrect address is entered, or a change is needed post-order, any carrier correction fees will be billed to the customer.

Restocking Fees: Returns may be subject to a restocking fee (percentage varies by item).

Talk to Our Customer Service Team

Questions about an order, a return, or shipping speed? We're here to help.