CTRX 60mm Wastegate – Limited 2-Year Warranty
1. Warranty Summary
Comp Turbo Technology Inc. (“CTI”) warrants the CTRX 60mm Wastegate to be free from defects in materials and workmanship under normal operating conditions for a period of two (2) years from the date of retail purchase.
During this warranty period, CTI will, at its discretion, repair or replace any covered wastegate that is determined to be defective, at no charge to the customer, excluding shipping costs.
2. What This Warranty Covers
This warranty applies to manufacturing-related defects only, including:
- Structural defects in the wastegate body, valve, or diaphragm
- Manufacturing or machining defects
- Defects in assembly (e.g., improperly installed internal components)
- Premature failure of the valve guide, diaphragm, or actuator components under normal, recommended use
- Any defect that prevents proper boost control operation and can be traced back to manufacturing or assembly error
Wastegates repaired or replaced under this warranty receive coverage for the remainder of the original warranty period.
3. What This Warranty Does NOT Cover
The warranty does not cover damage or failure resulting from:
- Incorrect installation, improper tightening of cap ring, or installation performed against CTI’s recommended procedures
- Disassembly of the wastegate beyond recommended service steps
- Use of non-CTI springs, diaphragms, or components
- Modifications, porting, machining, polishing, coating, or anodizing performed outside CTI facilities
- Damage caused by debris, foreign objects, or lack of maintenance
- Racing accidents, collisions, fire damage, or any external cause not related to a manufacturing defect
4. Warranty Void Conditions
Warranty becomes void if:
- The product is altered, tampered with, or disassembled improperly
- Serial numbers or identification markings are removed or damaged
- The wastegate is used beyond its intended operating pressure or temperature range
- Damage results from installation on a system producing more power or heat than the wastegate is rated for
- Failure occurs due to improper routing or omission of cooling lines (if used in high-heat applications)
5. Warranty Claim Procedure
To submit a warranty claim:
- Contact CT to obtain an RMA Number (Return Material Authorization).
- Provide proof of purchase (invoice, email receipt, or dealer order confirmation).
- Send the wastegate to CTI’s inspection facility with the RMA number clearly marked.
- CTI will inspect and test the product to determine warranty eligibility.
- Approved warranty items will be repaired or replaced free of charge (customer covers inbound and outbound shipping).
Inspection typically takes 5–10 business days from the date the product is received.
6. Limitation of Liability
CTI’s liability is limited strictly to the repair or replacement of the wastegate. CTI is not responsible for:
- Labor costs
- Vehicle downtime
- Engine or turbocharger damage resulting from improper installation or tuning
- Incidental or consequential damages of any kind
No other expressed or implied warranties exist beyond the terms stated here.